Privacy Policy

Rotiva Foods Pvt. Ltd. (“Rotiva”, “we”, “us”) respects your privacy and is committed to protecting the information you share with us. This policy explains what we collect through rotiva.in, why we collect it, and how we handle it.

1. Information we collect

• Contact & enquiry data you submit through our forms — name, business name, email, phone, city, state, business type, monthly volume and message.
• Newsletter data — the email address you provide when subscribing.
• Usage data collected automatically — pages viewed, device type, approximate location (city/country) and anonymised analytics events.

2. How we use it

• To respond to your enquiries about products, distribution, HoReCa supply, exports, private label and franchising.
• To send you brand updates, product launches and partnership communications if you have subscribed.
• To improve our website, product range and service quality.
• To comply with applicable laws and protect against fraud, abuse and security incidents.

3. Sharing & disclosure

We do not sell your personal information. We may share it with trusted service providers (email delivery, hosting, analytics) strictly to operate our website and respond to you, and with regulators when required by law.

4. Data retention

Enquiry records are retained for as long as necessary to serve the partnership relationship and meet our statutory record-keeping obligations. Newsletter records are retained until you unsubscribe.

5. Your rights

You may request access to, correction of, or deletion of your personal data at any time by writing to sales@rotiva.in.

6. Security

We use industry-standard safeguards — encrypted transport (HTTPS), restricted access controls and input sanitisation — to protect the data you share with us.

7. Contact

For any privacy-related question, write to us at sales@rotiva.in or call +91 85000 06663.
Rotiva Foods Pvt. Ltd., Anantapur, Andhra Pradesh, India.